Commerce that meets people
where they already are.
WazBuy puts a shopping bot on a seller's own WhatsApp number and gives them an online store. Buyers see products, order and pay in the chat they already use.
Across India, many small businesses already run inside WhatsApp. A boutique in Jaipur sends dress photos one at a time. A reseller in Kochi keeps orders in a paper notebook. A home baker in Pune types the same price twenty times a day. The selling works, but the tools around it do not. Products live in the camera roll, and orders live in the seller's memory.
We started WazBuy because that gap felt easy to fix. Sellers did not need another platform to learn or another link to push their buyers toward. They needed the chat they already use to do more.
Why WhatsApp
The hard part of selling online was never building a website. It is getting a buyer to show up and stay. Every extra app, login or redirect is a place to lose the sale. So we made a simple choice. We do not move the buyer. We sell where the conversation already is.
Nearly every buyer you talk to opens WhatsApp every day. When the shop lives inside that chat, ordering feels like chatting, and nobody has to download or learn anything new. For sellers, it means a real shop without hiring a developer.
Official, not a workaround
WazBuy is a Meta Tech Provider. We build on Meta's official WhatsApp Business Platform, not on an unofficial tool. Your number goes through Meta's own approval, and your chats run on Meta's official WhatsApp Business Platform. It also means the features you rely on, from product messages to order updates, are the ones WhatsApp supports.
What we are building
WazBuy gives every seller two ways to sell from one set of products. On WhatsApp, a bot replies on the seller's own number, sends the product a buyer asks for, collects the address and offers UPI or cash on delivery. On the web, the same products fill a store at wazbuy.com/yourstore, with 20 designs to choose from. One app holds the inbox, orders, shipping, stock and reports.
We keep the seller in charge. The bot can hand a chat over when a buyer asks for a person, bargains or complains, and nothing is confirmed until the seller says so, unless they switch on automatic confirmation for cash on delivery orders. On the Premium plan, smart replies use AI reply credits to answer buyers in their own language, and hand over when they are not sure.
Built on three commitments
Seller first
Every feature has to save a seller time or money. If it does not help you sell more or worry less, it does not ship.
You stay in charge
The bot answers the everyday questions. Nothing is confirmed until you say so, and any chat that needs a person comes to you with the reason.
Simple words, simple steps
Short sentences, clear buttons and 96 guides with pictures. If a step is hard to follow, we fix the step.
Start selling on WhatsApp.
Create your shop, add your products and connect your number. We help on WhatsApp if you get stuck.